Operations Engineer

If you are looking for something in the middle of the beaten track, stop reading! At Open vStorage we like to do things differently and like to explore what is beyond. We strongly believe in the power of creativity and interaction with our peers. Our storage product is the best proof of this. We are proud to say that our team has created the world’s most agile storage platform and has put us on the map together with the traditional storage giants.

 

In order to strengthen our team and make us play harder and stronger, we are looking for talent in any shape. If you are getting up whenever you fall, if you are always looking for the biggest wave to ride, we should meet!

 

To support our growing customer base, we are currently looking for a wicked Operations Engineer to strengthen our team in Lochristi (Gent)

 

Your key responsibilities as an Operations Engineer  will be:
  • Manage large amounts of incoming support requests
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
  • Developing, executing and maintaining Software Test plans
  • Take part in the product acceptance process
  • Assist in Customer Proof of Concepts (POCs) and non standard configurations
  • Trouble shooting complex issues with customer deployments
Some of our expectations:
  • You have what it takes to become a part of the Open vStorage team
  • You have strong affection with IT and Storage
  • A Bachelor’s degree in Computer science would be nice but curiosity would be as good
  • Good communication skills
  • No fear for fast paced work environments
  • Experience with Linux (Ubuntu, Debian, CentOS,…), Hypervisors (KVM, VMware, OpenStack), Networking, Python, Bash would be very nice
  • English is a must.
  • If you do not master Dutch do not worry. You`lll only miss out on a few silly IT jokes but for the rest you’ll be fine.
  • Not afraid of airplanes as you might have to travel occasionally
What can you expect from us:
The Open vStorage team guarantees a challenging road, sometimes bumpy, sometimes fast but always challenging! You will play in an international environment where you will have peers from India to USA.
If this all has triggered something, drop us a mail at hr@openvstorage.com or give Wim Leus a call at +32 9 324 25 70

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Open vStorage is the World`s fastest Distributed Block Store that spans across different Datacenter. It combines ultra-high performance and low latency connections with a data integrity that has no comparison. Data is distributed across datacenters using both Replication or Erasure Coding.

Joining Performance and Integrity is not a simple bolt-on solution and requires a from-the-ground-up approach. The open vStorage intelligence delivers up to 50,000,000 IOPs per rack. Disk Failures, Node Failures and even Datacenter Failures do not present data loss and hence do not threaten any of your Data Integrity.

You have been lead to believe that in order to have a 100% Data Loss Protection you have to compromise on  Performance. While this might  sound logical and acceptable, in is time to step out of the box and demand a non-compromise Storage Platform.

With Open vStorage you can have your cake and eat it too!